November, 2018

Grow • Engage • Inspire

Topic Spotlight: Emotional Intelligence

Emotional Intelligence is the ability to identify and manage your own emotions and the emotions of others and is actually a set of skills that anyone can acquire. The higher a person’s position, the more emotional intelligence matters. Below is a sampling of resources available in the HHS Learning Management System (LMS) to assist you; take a moment and check them out today.

Resource Title Description Resource ID Duration or Pages
Leveraging Emotional Intelligence Leaders with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be successful in their personal and professional lives. ald_01_a04_bs_enus 28 min

Resource Title Description Resource ID Duration or Pages
Emotional Intelligence Can Be Learned We respond to events emotionally before we respond rationally. Unlike IQ, which is fixed, EQ can be learned. Changing your EQ changes your brain. Only 36 percent of us can identify our emotions in the moment, but we can rewire our brains through practice. 63395 5 min
Develop Emotional Intelligence Developing emotional intelligence is a matter of building stronger pathways in your brain through practicing emotionally intelligent behaviors. 120084 3 min

Resource Title Description Resource ID Duration or Pages
The Emotional Intelligence Activity Kit: 50 Easy and Effective Exercises for Building EQ
Audio Book
Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence—knowing how to manage emotions, empathize, build relationships, and more—drives performance. 115250 425 min
Using Emotional Intelligence in the Workplace Providing a basic overview of emotional intelligence (EQ) and its competencies, this book demonstrates how to develop and measure EQ, offers guidance on how to use EQ to excel in the workplace, and shows how EQ is related to contemporary workplace issues. 121099 24 pages

Desktop Skills Spotlight
Resource Title Description Resource ID Duration or Pages
Microsoft Word 2010: Inserting a Table of Contents In Microsoft Word 2010, you can add a table of contents to a document that has headings and subheadings, and then update and customize it as required. In this video, Steve English demonstrates how he adds a table of contents to a document. 47806 9 min
Microsoft Excel 2010: Working with Dates Microsoft Excel 2010 stores dates in a sequential way to enable you to perform calculations, such as the amount of time between two dates. In this video, Adam Wilcox demonstrates how to calculate the number of years that an employee has worked at a company. 47827 6 min

Human Capital
U.S. Department of Health and Human Services
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Washington DC, 20024
Phone #: (202) 260-1903
Email: tod.communications@hhs.gov

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